The Federal Association of Tour Guides in Germany e. V. (hereinafter BVGD), as the provider of the website and as the responsible body, takes the obligation to data protection very seriously and designs its website in such a way that only as little personal data as necessary is collected, processed and used. Under no circumstances will personal information be rented or sold to third parties for promotional purposes. No personal data will be used for advertising or marketing purposes without the visitor's express consent.

At the BVGD, only those people who need this data to carry out their tasks within the responsible body, who are informed about the legal provisions on data protection and who comply with the applicable legal provisions (Article 5 of the EU General Data Protection Regulation (EU -GDPR)) are obliged to comply with this. The collection, processing, use and transmission of the collected personal data takes place, in accordance with Article 6, Paragraph 1 of the EU GDPR, only to the extent that is necessary for the implementation of a contractual relationship between the BVGD as the responsible body and the visitor as the data subject.


Since the processing procedures used may change or develop further due to technical progress and organizational changes, we reserve the right to further develop this data protection declaration in accordance with the new technical framework. We therefore ask you to check the BVGD data protection declaration from time to time. If you do not agree with the further developments that occur over time, you can request in writing, in accordance with Article 17 of the EU GDPR, that the data that is not stored on the basis of other legal requirements such as commercial or tax retention obligations be deleted.


In principle, you can visit the websites of the responsible body without telling us who you are. We only know the name of your Internet service provider, the website from which you visit us and the websites that you visit on our site. This information is analyzed for statistical purposes. As an individual user, you remain anonymous.


Personal data is only collected if you provide it to us yourself, for example when subscribing to the newsletter. The responsible body adheres to the requirements of Articles 5 and 6 of the EU GDPR. As part of the personalized services of the responsible body, your registration data will be processed, subject to your consent, for the purpose of sending our newsletter or to tailor the electronic services offered to your needs. You have the opportunity to object to the storage of your personal data at any time. To do this, please send an email to with the subject “Remove data”. The processing and use of your personal data is carried out in accordance with the requirements of the EU GDPR.


There will be no export of your personal data to countries outside the European Economic Area (hereinafter EEA). Nevertheless, if you are logged into Facebook or have a Twitter account or an Instagram account, personal data can be exported to the USA. For more detailed explanations and ways to prevent this data export, please read the section “Use of Facebook Social Plugins” or “Use of Twitter” or “Use of Instagram Social Plugins” of this data protection declaration.

If you are logged in to Google or have a YouTube account, personal data can be exported to the USA. For more detailed explanations and ways to prevent this data export, please see the section “Use of YouTube plugins”.

However, personal data is not transmitted to Google as part of the use of analysis programs by the responsible body, as your IP address is only transmitted anonymously. Please read the “Use of analysis programs” section of this data protection declaration.

The service providers engaged by the responsible body are based and operate their IT infrastructure exclusively within the EEA. This also applies to any use of cloud-based services. There are contracts with the service providers that comply with the data protection and data security requirements of the EU GDPR. Even if external service providers are involved, the BVGD remains the body responsible for processing.


The personal data collected on the websites of the responsible body will only be used without your consent to process the contract and process your inquiries. In addition, your data will only be used by the responsible body for advertising and market research purposes if you have previously given your consent. Incidentally, not passed on to any third parties. You can of course revoke your consent at any time with future effect.


For your information, you will find links on our pages that refer to third-party websites. If this is not obvious, we would like to point out that this is an external link. The responsible body has no influence whatsoever on the content and design of these sites from other providers. The guarantees in this data protection declaration therefore do not apply to external providers.


The responsible body uses so-called “cookies” to individually design and optimize the customer’s online experience and online time. A cookie is a text file that is either temporarily stored in the computer's memory ("session cookie") or stored on the hard drive ("persistent" cookie). Cookies contain, for example, information about the user's previous access to the corresponding server or information about which offers have been accessed so far. Cookies are not used to run programs or load viruses onto your computer. The main purpose of cookies is to provide an offer specifically tailored to the customer and to make the use of the service as convenient as possible. The responsible body uses session cookies and permanent cookies.


The responsible party mainly uses “session cookies”, which are not stored on the customer’s hard drive and which are deleted when the browser is exited. Session cookies are used for login authentication and for load balancing (balancing the system load).


In addition, the responsible party uses “permanent cookies” to store the personal usage settings that a customer enters when using the responsible party’s services and thus be able to personalize and improve the service. The permanent cookies ensure that the customer finds their personal settings again when they visit the responsible party's websites again. In addition, the service providers that the responsible body has commissioned to analyze user behavior use permanent cookies in order to be able to recognize returning users. These services only store the data transmitted by the cookie anonymously. An assignment to the customer's IP address is not maintained.


The visitor has the option to refuse the setting of cookies at any time. This is usually done by selecting the appropriate option in the browser settings or through additional programs. Further information can be found in the help function of the browser used by the customer. If the customer decides to switch off cookies, this can reduce the scope of the service and have a negative impact on the use of the services of the person responsible.


The responsible body carries out or has analyzes carried out on the behavior of its customers when using its service. For this purpose, anonymized or pseudonymized usage profiles are created. The usage profiles are created for the sole purpose of continually improving the service of the responsible body.

As part of web analysis, the responsible party also uses Google Analytics, a web analysis service from Google Inc. (“Google”), the responsible party uses Google Analytics with the extension “_anonymizeIp()”. This means that the IP addresses are only processed in abbreviated form in order to exclude any direct personal reference. The data collection and storage that takes place in this context can be objected to at any time with effect for the future.
Please contact Google directly >>

Google instructs its users, such as the responsible body, to use the following instructions in their data protection declarations. The BVGD complies with this request by reproducing the following text:

“Google Analytics uses so-called “cookies”, text files that are stored on your computer and which enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully use all of the functions of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above.”


The responsible body uses social plugins (“plugins”) from the social network on its website, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo. If the customer accesses a website of the responsible body that contains such a plug-in, the customer's browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to the customer's browser and integrated into the website by it.

By integrating the plugins, Facebook receives the information that the customer has accessed the relevant page on the website of the responsible body. If the customer is logged in to Facebook, Facebook can assign the customer's visit to his Facebook account. If the customer interacts with the plugins, for example by clicking the “Like” button or making a comment, the corresponding information is transmitted from the customer’s browser directly to Facebook and stored there. The purpose and scope of data collection and the further processing and use of the data by Facebook as well as the customer's related rights and setting options to protect their privacy can be found in Facebook's data protection information.

If the customer does not want Facebook to collect data in the manner described above, the customer must log out of Facebook before visiting the website of the responsible body.


The responsible body uses functions of the Twitter service on its website. These functions are offered by Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter.

We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Twitter. Further information can be found in Twitter's privacy policy at:

You can change your privacy settings on Twitter in the account settings at


The responsible party uses social plugins (“plugins”) from Instagram on its website, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera”. You can find an overview of the Instagram plugins and their appearance here:

If you access a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram's servers. The content of the plugin is transmitted directly to your browser by Instagram and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page on our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted from your browser directly to an Instagram server in the USA and stored there.

If you are logged in to Instagram, Instagram can directly assign your visit to our website to your Instagram account. If you interact with the plugins, for example by clicking the “Instagram” button, this information is also transmitted directly to an Instagram server and stored there. The information will also be published on your Instagram account and shown to your contacts there.

The purpose and scope of data collection and the further processing and use of the data by Instagram as well as your related rights and setting options to protect your privacy can be found in Instagram's data protection information:

If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading with add-ons for your browser, e.g. with the script blocker “NoScript” (


The responsible body uses the provider YouTube, among others, to integrate videos. YouTube is operated by YouTube LLC with its headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc., based at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

The responsible body uses plugins from the provider YouTube on its website. When you access our website, which has a YouTube plugin, a connection is established to the YouTube servers. This sends information to the YouTube server about which websites you have visited. If you are logged in as a YouTube member, YouTube assigns this information to your personal user account. When you use the plugin, such as clicking on the start button of a video, this information is also assigned to your user account.

You can prevent this assignment by logging out of your YouTube user account and other user accounts of YouTube LLC and Google Inc. before using our website and deleting the companies' corresponding cookies.

Further information on data processing and information on data protection by YouTube (Google) can be found at


If you have any further questions on the subject of “data protection at the BVGD”, please contact the office. There you can ask which of your data is stored with us. In addition, you can send information, deletion and correction requests for your data and suggestions at any time by letter or email to the following address:

BVGD – Federal Association of Tour Guides in Germany e. v.
Gustav-Adolf-Strasse 33
D-90439 Nuremberg